Our services
  to you are
     practically FREE !
5%
15%
80%

How it works

It can not get easier for you. Our service is straight forward, time-efficient and best of all we have a 95% success rate.

If you have ever bought a product or received a service, recently or in the past, and you are not satisfied with it then you have found the right place! Most disputes getting solved within the first week why some other can take up to a month depend on the size and value of the product.

As we will include our low fee in your claims to be reimbursed by the supplier / manufacturer our services will cost you most probably only a few minutes of your time filling out the short Complaint Registration Form.

Some of the reasons why you might not be satisfied with a product;

The Product

... arrived damaged or in bad condition
  ... arrived to close to it's expiration date or expired (specially on vitamins and oils)
  ... turns out not being as advertised (stainless steal shows stains, battery life of minimum 5 years last only 1year, etc.)
  ... did not arrived in time as quoted
  ... arrived wrong (color, size, etc. )
   

1. Fill out the short Complaint Registration Form

2. Make the registration payment of US$ 49.95
         (Will be claimed back from the suppliers / manufacturers)

3. Send product picture(s) to the email address in the confirmation email

Our experts know best how to find the right contact information of your product's manufacturer which follows by a first approach letter by our legal department. This letter will include the *partial reimbursement of US$ 29.95 covering your extra expenses for your dispute. Should the product's supplier / manufacturer agree to a replacement after the first contact then you will also receive a US$ 20.00 cash-back from our side to your PayPal account immediately.

In the event that the supplier / manufacturer does not respond within a given time frame, a web page will be opened with the supplier's / manufacturer's company name briefly explaining the facts of the dispute followed by a second letter of approach to resolve the dispute with the client as well as the *full reimbursement of the client's additional expenses of US$ 49.95.

 

* While most product suppliers / manufacturers reimbursing our fees to the clients in full in order to resolve the dispute and get their name cleared, we can not guarantee any reimbursement even do that your product most probably gets replaced.